Small Business Employee Benefits and HR Blog

10 Affordable Care Act (ACA) Resources for Small Businesses

December 19, 2014

If you are looking for help understanding the Affordable Care Act (ACA), the plethora of information available online can feel overwhelming. To help make getting assistance easier, we've compiled ten ACA resources to help you get the answers you need.ACA Resources for Small Businesses

#1) Your Health Insurer

If you have questions about your enrollment status or coverage, contact your health insurer directly. You can find your health insurer's customer service phone number on your insurance card, on the insurer’s website, or by calling the hotline (1-800-318-2596).

#2) Hotline

The federal website offers a 24/7 consumer hotline (1-800-318-2596).

#3) Local Help Directory

In addition to the consumer hotline, offers a database ( of state and local organizations trained to provide enrollment assistance and help you understand health coverage options. The directory includes navigators, application assisters, certified application counselors, state and local government agencies, and agents and brokers.

#4) Consumer Assistance Program

The Center for Consumer Information and Insurance Oversight offers a directory ( of assistance programs and other state agencies available to help answer ACA and health insurance questions.  

#5) IRS Hotline

The Internal Revenue Service (IRS) provides telephone support for individuals and employers on the ACA’s tax provisions, including the individual mandate, premium tax credits, and employer shared responsibility penalties. You can look up numbers at

#6) Department of Labor Benefits Advisors

The U.S. Department of Labor offers support on questions related to employer-based health coverage. You can call a benefits advisor at 1-866-444-3272 or visit:

#7) Glossary provides plain-language definitions of health care and health insurance terms. To view the glossary, visit:

#8) U.S. Small Business Administration Website

The Small Business Administration (SBA) website offers a library of articles that explain ACA provisions for small businesses. Visit:

#9) Kaiser Family Foundation Website

Kaiser Family Foundation (KFF) offers numerous resources and studies on the ACA. Visit:

#10) Zane Benefits Blog

Here on the Zane Benefits blog ( we write daily on the Affordable Care Act, health insurance, employee benefits, and small business trends. Subscribe to our blog here.

For more ACA resources, see this report by the Congressional Research Service.

For the best blogs on the ACA see: 15 Best Blogs to Follow about Health Reform

What ACA resources have you found helpful? Leave a comment below.

Want to offer a QSEHRA or ICHRA without the hassle?
Let PeopleKeep automate your benefits for you.
meeting_wide-1 CTA_purp_R