If you are looking for help understanding the Affordable Care Act (ACA), the plethora of information available online can feel overwhelming. To help make getting assistance easier, we've compiled ten ACA resources to help you get the answers you need.
#1) Your Health Insurer
If you have questions about your enrollment status or coverage, contact your health insurer directly. You can find your health insurer's customer service phone number on your insurance card, on the insurer’s website, or by calling the HealthCare.gov hotline (1-800-318-2596).
#2) Healthcare.gov Hotline
The federal HealthCare.gov website offers a 24/7 consumer hotline (1-800-318-2596).
#3) Healthcare.gov Local Help Directory
In addition to the consumer hotline, Healthcare.gov offers a database (localhelp.healthcare.gov) of state and local organizations trained to provide enrollment assistance and help you understand health coverage options. The directory includes navigators, application assisters, certified application counselors, state and local government agencies, and agents and brokers.
#4) Consumer Assistance Program
The Center for Consumer Information and Insurance Oversight offers a directory (www.cms.gov/CCIIO/Resources/Consumer-Assistance-Grants) of assistance programs and other state agencies available to help answer ACA and health insurance questions.
#5) IRS Hotline
The Internal Revenue Service (IRS) provides telephone support for individuals and employers on the ACA’s tax provisions, including the individual mandate, premium tax credits, and employer shared responsibility penalties. You can look up numbers at www.irs.gov/uac/Telephone-Assistance.
#6) Department of Labor Benefits Advisors
The U.S. Department of Labor offers support on questions related to employer-based health coverage. You can call a benefits advisor at 1-866-444-3272 or visit: www.dol.gov/ebsa/contactEBSA/consumerassistance.html.
#7) Healthcare.gov Glossary
Healthcare.gov provides plain-language definitions of health care and health insurance terms. To view the glossary, visit: www.healthcare.gov/glossary/index.html.
#8) U.S. Small Business Administration Website
The Small Business Administration (SBA) website offers a library of articles that explain ACA provisions for small businesses. Visit: www.sba.gov/healthcare.
#9) Kaiser Family Foundation Website
Kaiser Family Foundation (KFF) offers numerous resources and studies on the ACA. Visit: www.kff.org.
#10) Zane Benefits Blog
For more ACA resources, see this report by the Congressional Research Service.
For the best blogs on the ACA see: 15 Best Blogs to Follow about Health Reform
What ACA resources have you found helpful? Leave a comment below.