Software Overview

Learn how PeopleKeep makes health benefits hassle-free for you and your employees


How PeopleKeep’s HRA software works

PeopleKeep specializes in offering hassle-free health benefits, enabling employers to administer their health reimbursement arrangements (HRAs) in minutes per month. We automate all the most time-consuming tasks like preparing and updating legal documentation and reviewing reimbursements, while providing award-winning customer support to employees so you can focus on running your business.

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How the money works with a PeopleKeep HRA

A common misconception with HRAs is that they require a pre-funded account that holds the money used for reimbursements. The truth is that the “A” in HRA stands for arrangement, meaning the employer does not need to have a unique account or a place to store the health-related funds. Instead, there is an IRS-approved arrangement to make tax-free money available to their employees for qualified health care expenses.

Many companies—specifically third-party administrators—that offer HRAs require employers to pre-fund an account before reimbursements can be made. However, when you offer an HRA through PeopleKeep, the money stays with your company until your employees have an approved expense, at which point you simply reimburse them however you prefer. 

Most employers choose to add a non-taxable line item to employees’ paychecks, though some prefer to cut a separate check. Either way you choose, PeopleKeep makes it simple.

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Learn more about each HRA


Employers with 1-49 employees

A simple, controlled-cost alternative to group health insurance.

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For employers of all sizes

A flexible health benefit solution that can be used alone or alongside group health insurance.

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For employers offering group coverage

A group health supplement to help employees with out-of-pocket expenses.

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How you maintain control

PeopleKeep gathers the reimbursement requests from employees, processes and reviews the documentation, and provides you with a weekly email report informing you about any reimbursements you need to approve. In addition, you can see your employees’ reimbursement totals on your account dashboard. PeopleKeep’s software enables you to administer your own health benefits, letting you keep complete control over your own money.

Which HRA is right for you? Take The Quiz


Submitting documentation

After you’ve signed up for an account with PeopleKeep, each of your employees will get their own secure, online account where they can submit expenses for reimbursement, track their allowance balance, and connect with our customer support team.

See What’s Reimbursable

As soon as the employee has a receipt or invoice that shows they have incurred an expense, they submit the documentation through our software.

Once we receive the submission, our documentation review team will review it for eligibility and ensure each one contains the following:

  • A description of the incurred expense
  • The cost of the product or service
  • The date the expense was incurred

Once we’ve finished reviewing and verifying that expenses are compliant with HRA regulations and your benefit design, we’ll notify you of any reimbursements due on your dashboard and in a weekly email.

*Some expenses require a doctor’s note, prescription, or Explanation of Benefits in addition to these items to be eligible for reimbursement.

What comes with an HRA from PeopleKeep?

Compliance Assurance

In just minutes you will have IRS-compliant legal documents to support your HRA—without the need to hire a lawyer. Legal documents are necessary for reimbursements to be made tax-free, and employers offering an HRA without compliant, up-to-date documentation can be subject to fees amounting to $100 per day, per employee.

Flexible, class-based allowances

One feature employers love most about an HRA is the ability to set allowances for specific employee classes: a Qualified Small Employer HRA (QSEHRA) allows for family-based classes; employers offering an Individual Coverage HRA (ICHRA) can use IRS-regulated classes; and finally, employers offering a Group Coverage HRA (GCHRA) can use bona fide job criteria to set allowance amounts.

Documentation Storage

The IRS requires all employers offering an HRA to store receipts and invoices submitted by employees for at least seven years. PeopleKeep makes life easy by digitally storing all submitted documentation and prepares reimbursement summaries on your account dashboard and in weekly email summaries. In addition, you can review your reimbursement history and quickly find documentation when you need it.

Insurance concierge

If you offer a QSEHRA or an ICHRA, you’ll likely need to help employees shop for individual coverage. PeopleKeep is not an insurance broker and does not endorse any specific health plans or providers, but we work with several partners, including, KindHealth, who offers a concierge approach to helping employees find an individual insurance plan that works best for their needs.


Additional learning resources

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How HRAs

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Group health
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Designing and launching the benefit

Getting started with PeopleKeep can take as little as 15 minutes. There are a few considerations to make beforehand, such as:

  • Setting allowances
  • Choosing a start date
  • Launching the benefit

Once the benefit is set up, a personalized benefit advisor will introduce you to your dedicated customer success manager who will support you and your team. During your introduction, you’ll receive a tour of the product and learn how to set up accounts for your employees. In addition, you’ll learn about some best practices, and receive answers to any remaining compliance concerns you may have.


Interested in signing up with PeopleKeep?

We recommend that you speak with a PeopleKeep personalized benefits advisor who can help you answer questions, set up your account, and guide you through the beginning stages of your new benefit.


Frequently asked question about our software

What does PeopleKeep's HRA software do?

PeopleKeep’s HRA software helps employers administer their own HRA in just minutes per month. It makes health benefits smooth, efficient, and meaningful to employees. A PeopleKeep HRA gives employers instant access to legal plan documents and award-winning customer support for themselves and their employees.

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What payment methods does PeopleKeep accept?

We accept credit card and ACH payments

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Does PeopleKeep have hidden fees?

We don't believe in hidden fees at PeopleKeep. The only charges that will show up on your invoices are the one-time setup fee when you first purchase a plan, the monthly base fee, and the monthly per-employee fee.

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Can business owners participate in a PeopleKeep HRA?

When it comes to participating in an HRA, there are unique rules about whether owners can participate, depending on which HRA you offer. However, when it comes to excluding S Corporation owners with more than 2% ownership, that’s where each HRA aligns. Since S Corporation owners are already able to write off health expenses, the government doesn’t allow owners or their family members to participate in the benefit, however, employees are still eligible to participate.

Download our eligibility guide


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