Employee Engagement: A Key Part of Employee Performance
In this section, we’ll discuss how employee engagement impacts job satisfaction, why employee engagement affects employee morale, and what methods to use for better engagement.
As an employer, it’s important to ensure all employees are happy and satisfied with the company. As such, employee job satisfaction should be extremely high on a small business owners’ list of priorities. It will lead to a successful and productive company, is important for employee retention.
Employees that are satisfied tend to work harder, too. They become an integral part of what makes a business so successful. And hard-working, satisfied employees will stick around much longer - creating less turnover and higher retention. It’s important to learn to consistently look for new and creative ways to ensure employees are satisfied.
When you ask someone what they love about their job, many of them will tell you about the employee perks. Knowing this, make perks your company’s forte. Don’t be afraid to offer something exciting and new. Find out what your employees want, then invest time and resources strategically - it doesn’t have to cost a lot of money if you’re creative with it. Here are ten popular perks for employees:
- Half-day Fridays
- On-site fitness center
- Casual Fridays
- Work from home days (when applicable)
- Pizza day
- Movie day
- Employee of the month
- Free carwash day
- Cost-saving healthcare options
- Department lunch trips
Why do small businesses need good morale and what is it? Morale is the satisfaction and well-being of employees. Small businesses need good morale in order to be productive. In order to improve employee morale, small business owners should follow these steps.
Step 1 - Help Employees Capture the Vision
You’ve got a vision for your small business. Think of it right now. Now, ask yourself, do your employees have the same vision as you? If not, this is your first task.
In order for your employees to even begin to feel they are a part of your business, they too will need to capture the vision you have. Start by telling it to them, then have open discussions about why the vision is important and how it can be achieved.
Step 2 - Show Them You Care
It’s not difficult to show your employees you care - and the best part is, it doesn’t have to cost a dime! In other words, as you ask your employees how their day is, how you can help them be the best they can be - all while having a genuine interest. Your employees will begin to see you’re the boss to have.
Step 3 - Look for the Good
Speaking of showing your employees you care, one of the best ways to improve company morale is nestled in a positive attitude - and it’s contagious, too. So, start with yourself. Do you constantly look for the good in your employees? If not, start today.
Even if you have an employee who is performing poorly, your ability to show them their strengths will result in making their weaknesses stronger. Why? Your employees will catch your positive attitude and have an amazing outlook on their job - including their weak areas.
Step 4 - Learn Why Benefits are Essential
Benefits can be intimidating to small businesses. But they don’t have to be. You can even offer benefits on a budget as a way to improve company morale. How? Explore affordable health benefits, dress-down Fridays, fun hat day, or rotating leaving an hour early during the week. Each of these benefits become part of your small businesses culture and have an impact on the morale of your employees.
Step 5 - Promote Employees
As you grow your small business don’t always hire management from outside of your small business. Promote from within. Employees who have shown their dedication and hard work deserve to be promoted, they know the ins and outs of your business, and, it’s a huge boost to employee morale, too.
Step 6 - Make Time for Fun
If you really want to know how to improve company morale, remember one word: fun. Don’t be scared to have a little bit of fun with your employees. It loosens them up, and more importantly, it loosens you up. Of course, there is moderation in all things, so be sure to have fun when appropriate. It’s a great way to put a smile on your employees’ faces and will even improve productivity as fun is a stress reliever.
As an employer, it’s normal - if not critical - to constantly be searching for ways to get employees excited about their jobs. While there are a myriad of ways to get employees excited for work, recognition can boost employee engagement. When employees are recognized for their hard work, they are driven to achieve more.
What’s the best way to recognize? When it comes to employee engagement, who does the recognizing matters. Allow different leaders at the company to recognize employees that stand out. This shows the team your leaders are keyed in to the larger company vision, and further reinforces the culture you are establishing. It also engages managers to embrace and communicate the company vision – all important for becoming a successful and engaged company.
There’s no specific way that you have to recognize your employees, just make sure it happens. However, here are some tips for recognizing your employees:
- In correct context: Make sure your employees are recognized at the right time and in the correct context. Think about where and when they’ll be recognized.
- Tie into vision: As employees are recognized, tie in your company’s vision and how their great work is helping the company move forward.
- In the moment: Recognition doesn’t always have to be a large get together. Sometimes, it’s best to recognize employees right in the very moment. A simple “thank you” goes a long way and doesn’t require a public gathering.
- Be authentic: It’s important that your employees know that their recognition is authentic and not forced or simply fulfilling a requirement. Never look at recognizing an employee as something that you have to do, rather, something you are privileged to do.
How to Make an Engagement Survey
An important aspect of employee performance and engagement is feedback. Happy, loyal employees help boost an organization’s productivity and morale. And yet, one of the worst mistakes made is to assume that employees are happy. Instead, small businesses should create an environment where employees provide regular feedback. One way to measure employee satisfaction and loyalty is through internal surveys.
A popular option for organizations of all sizes is a simple internal survey to measure employee satisfaction. Survey Monkey is a free survey tool (with upgrade options available) that allows small business owners to create a simple survey and track the results. Survey Monkey also provides free templates on employee satisfaction surveys to make things easier.
When creating an internal survey, it’s important to identify the key measurements in order to benchmark and track results over time. The survey distribution should be limited to five or ten questions and should be composed of simple language.