Hundreds of Thousands Could Lose Marketplace Healthcare Coverage by September 30th

Written by: Abby Rosenberger
Originally published on August 15, 2014. Last updated July 9, 2015.

marketplace mail noticeOver 300,000 individuals who received health insurance coverage through the Marketplace are at risk of having their coverage cancelled if they do not send the necessary documentation to verify their citizenship, according to a press release by the Centers for Medicare & Medicaid Services.

The press release warned that unless the necessary documentation is submitted by September 5, 2014, enrollees are at risk of losing their Marketplace health insurance on September 30, 2014.

This week, the Federal Health Insurance Marketplace started distributing notices to enrollees with a citizenship or immigration data matching issue, also referred to as an “inconsistency.” The notifications have been sent out in English and Spanish to individuals who have not responded to multiple contact attempts.

The Marketplace has attempted to contact the affected enrollees via mail, email, and phone in an attempt to obtain the necessary documentation to resolve their inconsistency. The insurance companies have also directly reached out to the Marketplace customers. The Marketplace will attempt to contact these affected enrollees three more times before the September 5th deadline.

How to Submit Documentation to Stay Covered Under the Marketplace

Individuals who have received these notifications should:

  • Review the eligibility reminder notice to verify the type of documentation needed

  • Log in to their Marketplace account to select their current application

  • Upload the corresponding documentation needed to correct each inconsistency in their application details

Acceptable Documentation to Confirm Citizenship

To confirm citizenship, the Marketplace will accept one of the following:

  • U.S. passport

  • Certificate of Naturalization (N-550/N-570)

  • Certificate of Citizenship (N-560/N-561)

  • State-issued enhanced driver's license (available in Michigan, New York, Vermont, and Washington)

  • Document from federally recognized Indian tribe that includes your name and the name of the federally recognized Indian tribe that issued the document, and shows your membership, enrollment, or affiliation with the tribe.

Learn more about Marketplace Verification and Appeals

Read the CMS press release here.

What do think about the latest news about the Marketplace? Leave a comment.


Originally published on August 15, 2014. Last updated July 9, 2015.


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